Frequenstly asked questions
Find answers to the most common questions about our restaurant financial analytics platform.
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Does Decision Logic support franchisees with varying operational maturity?
Yes. Our system adapts to franchisee variation—menu differences, vendor structures, and operational diversity—while giving corporate visibility and control. You get consistent data without forcing rigid conformity.
How customizable is the platform?
Highly. Reporting, dashboards, SOPs, and forecasting models can be configured to your brand. You gain the flexibility of a bespoke tool without the ownership burden of custom software.
How do you handle historical data migration (inventory, recipes, GL mapping, vendor pricing, etc.)?
We import and normalize your data so you maintain continuity in reporting, forecasting, and financial analysis. Your team keeps the context they rely on, while we eliminate the technical debt and operational clutter accumulated in legacy systems.
How does Decision Logic help us manage labor costs?
We streamline ordering, scheduling visibility, forecasting, task execution, and compliance. Operators consistently reduce manager labor hours tied to ordering and back-office work by 75%, redirecting labor back to the guest experience instead of spreadsheets.
How does your system handle complex franchise structures?
Decision Logic supports franchisor/franchisee splits, multi-brand setups, management companies, and location-level customizations. Our opt-in model allows franchises to adopt modules at their pace while maintaining corporate consistency—without forcing universal rigidity.
How intuitive is Decision Logic for general managers and operators?
Our UI is built for frontline operators, not accountants. Inventory, ordering, invoice capture, checklists, and daily tasks run smoothly on mobile. Operators praise the system for cutting busywork and simplifying shifts—even those migrating from more “robust” but less usable platforms.
How is Decision Logic different from Crunchtime, Restaurant365, or SynergySuite?
How is this back-office platform different from other restaurant systems we know (e.g., all-in- one tools that combine accounting, inventory, and labor for multi-location groups)
Decision Logic is built inside the restaurant, not around it. Rather than forcing operators into rigid workflows or accounting-first frameworks, we adapt to your operating model. Our platform delivers enterprise-level power without enterprise drag—faster onboarding, cleaner UX, deeper franchise flexibility, and a proven ability to cut waste and labor at scale. Most competitors sell subscriptions; we solve problems.
How quickly will we see ROI after switching?
Most brands see measurable impact within the first inventory cycle. Waste decreases, labor efficiency improves, AP workflows simplify, and order accuracy tightens. The majority of new customers reach full ROI in under 90 days.
How well does Decision Logic integrate with our existing POS, payroll, HR, and accounting stack?
Our open architecture and PCI-ready security backbone (Logic Shield) support seamless integration with the industry’s major POS, payroll, and accounting systems. Unlike rigid accounting-first competitors, we don’t require you to rebuild your stack—we stabilize it.
What are your security and compliance standards?
Decision Logic is PCI 4.01 compliant, with SOC2-ready infrastructure, Logic Shield security management, controlled access permissions, audit trails, and hardened integrations. We replace patchwork stacks with unified, secure architecture.
What does a typical migration to Decision Logic look like?
We launch in 12 weeks, not the months-long cycles common elsewhere. Our onboarding is white-glove: hands-on configuration, data mapping, role training, and rapid pilot-to-rollout guidance. You get a fully operational system faster than most vendors finalize a kickoff deck.
What does Decision Logic cost compared to competitors?
Our pricing is a the most cost-effective while still delivering innovation —not bloated licensing bundles. Because we optimize food, labor, waste, and administrative overhead, most brands recover the subscription cost inside 90 days. You pay for performance, not padding.
What is the Decision Logic roadmap and how will AI help us operate better?
We’re bringing a Virtual Assistant Manager to the platform—real-time exception alerts, waste detection, labor optimization, automated workflows, and recommended actions. Competitors incrementally update features; we’re building AI into the fabric that protects margins while managers work the floor.
What multi-location or franchise reporting is available?
Decision Logic provides consolidated P&Ls, franchise rollups, operator-friendly dashboards, automated variance flags, and real-time labor/food performance views. Corporate gets standardization; franchisees maintain agility. Competitors give one or the other—we deliver both.
What training and support does Decision Logic provide?
We embed with your team. From day one, you get a dedicated onboarding lead, multi-location rollout support, and ongoing experts who monitor adoption and outcomes. Competitors hand off a portal; we stay in the trenches.
Why should we switch platforms if our current system “works well enough”?
“Works well enough” leaks margin. Decision Logic consistently reduces inventory time by up to70%, cuts labor waste by up to 75%, and drives food variance to within 1% accuracy. Our customers don’t switch to get another system—they switch because we deliver measurable, persistent margin recovery in under 90 days.
Will Decision Logic reduce our food cost and waste more effectively than our current platform?
Yes. Decision Logic tracks theoretical vs actual costs with 1% variance accuracy, enabling operators to see waste before it becomes loss. Brands routinely cut 300–400 lbs of weekly waste down to under 75 lbs. This isn’t hypothetical savings—it hits the P&L immediately.
Will the platform scale as we grow to more locations, brands, or service formats?
Effortlessly. Whether you scale from 20 to 1,000+, the architecture supports multi-brand complexity, geographic expansion, and new service types without reimplementation.
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